{"id":95,"date":"2023-12-06T07:48:38","date_gmt":"2023-12-06T07:48:38","guid":{"rendered":"https:\/\/westburyweightloss.com\/?page_id=95"},"modified":"2024-01-17T19:32:48","modified_gmt":"2024-01-17T19:32:48","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/westburyweightloss.com\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"95\" class=\"elementor elementor-95\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-568c4ae7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"568c4ae7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3023541c\" data-id=\"3023541c\" 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.elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Get In Touch<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329b1e4b elementor-widget elementor-widget-heading\" data-id=\"329b1e4b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leave A Message<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-157f6e7 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"157f6e7\" data-element_type=\"widget\" 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for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-a59c4ab e-flex e-con-boxed e-con e-parent\" data-id=\"a59c4ab\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c43b3f8 elementor-widget elementor-widget-text-editor\" data-id=\"c43b3f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<section><h3>Contact Us<\/h3><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">Here at Westbury Weight loss we genuinely love to hear from you, whether regarding a good experience, a question, or something we can improve.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">If you wish to make a complaint, please see the dedicated Complaints section below. We provide detailed information on how to make a formal complaint and how to escalate the complaint should you feel it is necessary.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">We would also love to hear about the times when our hard working teams have gone above and beyond to care for you and your family. Please share your good stories with us and we will ensure that the team receives the praise they deserve! The contact information below can also be used for general enquiries. We will endeavour to contact you as soon as we can, but it may not be possible to reply immediately.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Our opening hours: 10am \u2013 8pm<br \/><\/b><\/p><div class=\"MuiBox-root css-0\"><div class=\"MuiBox-root css-0\"><b>Phone:<\/b>\u00a002087691919<\/div><div class=\"MuiBox-root css-0\"><b>Email:<\/b>\u00a0pharmacy.fcv61@nhs.net<\/div><div class=\"MuiBox-root css-0\"><b>Post:<\/b>\u00a084-90\u00a0 Streatham High Road, London, SW16\u00a0 1BS<\/div><\/div><div>\u00a0<\/div><\/section><section><h3>Professional Standards<\/h3><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">Westbury Weight loss is a subsidiary of <a href=\"http:\/\/www.westburychemist.net\">Westbury Clinic<\/a> and is run by qualified pharmacists and operates from registered pharmacy premises under <u>the General Pharmaceutical Council ( GPhC ) registered premises number<\/u>\u00a02047506: find more information\u00a0<a href=\"https:\/\/www.pharmacyregulation.org\/registers\/pharmacy\/registrationnumber\/2047506.\">here<\/a>.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">Wole Ososami is a Superintendent Pharmacist and independent prescriber at Westbury Pharmacy, All pharmacists are bound by standards for ethics, conduct and performance as set out by the\u00a0<a class=\"MuiTypography-root MuiTypography-inherit MuiLink-root MuiLink-underlineAlways e1ipk72b0 css-131bmuo\" href=\"https:\/\/www.pharmacyregulation.org\/\" target=\"_blank\" rel=\"noopener\">Royal Pharmaceutical Society of Great Britain.<\/a><\/p><\/section><section><h3>Complaints Policy<\/h3><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">Westbury Weight loss aims to provide high-quality weight loss and weight management healthcare services for all of our customers, but we realise that sometimes we don\u2019t always get things right.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">All complaints will be treated with dignity, respect and are investigated thoroughly, and whilst we endeavour to get things right the first time complaints give us the opportunity to reflect on our practice and improve.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">During the process of investigating complaints, we may need to share confidential information with another healthcare professional, for example, your GP. Please be rest assured that confidential information will not be shared with a third party without your explicit consent.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">If you wish to make a complaint you can find reach us in one of the following ways:<\/p><div class=\"MuiBox-root css-0\"><b>Phone:<\/b>\u00a002087691919<\/div><div class=\"MuiBox-root css-0\"><b>Email:<\/b>\u00a0pharmacy.fcv61@nhs.net<\/div><div class=\"MuiBox-root css-0\"><b>Post:<\/b>\u00a084-90\u00a0 Streatham High Road, London, SW16\u00a0 1BS<\/div><\/section><div>\u00a0<\/div><section><h3>Our NHS Complaints Policy<\/h3><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">If your complaint is about an NHS service, for example dispensing NHS prescriptions we will acknowledge your complaint within 3 working days. Your complaint will be dealt with in a timely fashion and this will usually be within 20 working days, but no more than 40 working days.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">We will always offer an apology, where it is appropriate, and above all attempt to resolve the issue to your satisfaction.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">A working day is classed as Monday \u2013 Friday during standard office hours and excludes Bank Holidays and acknowledgement of receipt maybe by phone, email or letter. Investigations (where appropriate) will normally be undertaken by the area manager with oversight from the Superintendent\u2019s team. Records will be maintained and stored securely so that we can learn from any feedback provided.<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\">If we cannot resolve the problem to your satisfaction, or you are unsatisfied with how your complaint was handled you can escalate your complaint to your local primary care organisation or the Ombudsman.<\/p><\/section><section><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b2 css-1xgzqo8\">NHS England<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Web:<\/b>\u00a0https:\/\/www.england.nhs.uk\/contact-us\/complaint\/<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Phone:<\/b>\u00a00300 3112233<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Email:<\/b>\u00a0england.contactus@nhs.net\u00a0stating \u201cFor the attention of the complaints team\u201d in the subject<\/p><div class=\"MuiBox-root css-0\"><b>Post:<\/b><\/div><div class=\"MuiBox-root css-0\">NHS England<\/div><div class=\"MuiBox-root css-0\">PO Box 16738<\/div><div class=\"MuiBox-root css-0\">Redditch<\/div><div class=\"MuiBox-root css-0\">B97 9PT<\/div><\/section><section><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b2 css-1xgzqo8\">The Ombudsman<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Web:<\/b>\u00a0www.ombudsman.org.uk<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Phone:<\/b>\u00a00345 0154033<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Email:<\/b>\u00a0phso.enquiries@ombudsman.org.uk<\/p><p class=\"MuiTypography-root MuiTypography-body1 e1ipk72b1 css-irqcq\"><b>Post:<\/b><\/p><div class=\"MuiBox-root css-0\">The Parliamentary and Health Service Ombudsman<\/div><div class=\"MuiBox-root css-0\">Millbank Tower<\/div><div class=\"MuiBox-root css-0\">Millbank<\/div><div class=\"MuiBox-root css-0\">London<\/div><div class=\"MuiBox-root css-0\">SW1P 4QP<\/div><\/section>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8db1fe5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8db1fe5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df9c5fb\" data-id=\"df9c5fb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95655f8 elementor-widget elementor-widget-heading\" data-id=\"95655f8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Let's Talk<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-441c001 elementor-widget elementor-widget-heading\" data-id=\"441c001\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Don't Hesitate To Contact Us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-89b80ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89b80ab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-b0c362f\" data-id=\"b0c362f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7a31d1 jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"b7a31d1\" data-element_type=\"widget\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module___6619cf1341044\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-presentation1-light\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h2 class=\"title\">Address<\/h2><p class=\"icon-box-description\">84-92 Streatham High Road, London SW16 1BS<\/p>\n            <\/div>\n            \n            <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-0e3de61\" data-id=\"0e3de61\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9403d85 jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"9403d85\" data-element_type=\"widget\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__1_6619cf13425e7\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-calendar2-light\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h2 class=\"title\">Phone &amp; Fax<\/h2><p class=\"icon-box-description\">+44 20 8769 1919<br \/>\n<br><\/p>\n            <\/div>\n            \n            <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-293e716\" data-id=\"293e716\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88e66e6 jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"88e66e6\" data-element_type=\"widget\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__2_6619cf134330f\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-stopwatch-light\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h2 class=\"title\">Email<\/h2><p class=\"icon-box-description\">hello@westburyweightloss.com<\/p>\n            <\/div>\n            \n            <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-385ea93\" data-id=\"385ea93\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63edb7a jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"63edb7a\" data-element_type=\"widget\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position- elementor-animation- jeg_module__3_6619cf1344042\" ><div class=\"jkit-icon-box-wrapper hover-from-left\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-line-light\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h2 class=\"title\">Work Hours<\/h2><p class=\"icon-box-description\">Mon - Fri : 10:00 AM - 08:00 PM Sat - Sun : Closed<\/p>\n            <\/div>\n            \n            <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Get In Touch Leave A Message Contact Us Here at Westbury Weight loss we genuinely love to hear from you, whether regarding a good experience, a question, or something we can improve. If you wish to make a complaint, please see the dedicated Complaints section below. We provide detailed information on how to make a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/pages\/95"}],"collection":[{"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/comments?post=95"}],"version-history":[{"count":34,"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/pages\/95\/revisions"}],"predecessor-version":[{"id":806,"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/pages\/95\/revisions\/806"}],"wp:attachment":[{"href":"https:\/\/westburyweightloss.com\/wp-json\/wp\/v2\/media?parent=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}